1. Who We Are

Plasmatio is a digital course platform based in Switzerland, offering a 6-month guided program to help individuals build and launch their online business presence.

2. What Information We Collect

We collect and process the following data when you use our site or services:

• Personal details: Name, email address, contact information
• Account credentials: Username and password
• Payment information: Processed securely by third-party providers (e.g., Stripe)
• Analytics and usage data: IP address, browser type, device info, page views (via Google Analytics)
• Course progress data: Participation and activity within the course
• Communication history: Messages, inquiries, or support interactions

3. Legal Basis for Processing 

We process your data based on:

• Your consent (Art. 6(1)(a) GDPR)
• Performance of a contract (Art. 6(1)(b) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR), e.g., to improve our platform or ensure security
• Legal obligations (if applicable)

4. How We Use Your Data

We use your data to:

• Create and manage your user account
• Grant access to course content and updates
• Send important notifications (e.g., FAQ reminders, confirmations)
• Improve website functionality and user experience
• Analyze usage patterns (e.g., with Google Analytics)
• Respond to inquiries and provide support

We do not sell or rent your personal data to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality
  Analyze site usage (Google Analytics, with IP anonymization)
• Improve performance and tailor content
• By continuing to browse our site, you consent to the use of these technologies. You can manage or disable cookies in your browser settings.

6. Third-Party Services

We may share limited data with trusted service providers to help operate our platform, such as:

• Google Analytics (usage tracking with IP anonymization)
• Stripe (secure payment processing)
• Email services (e.g., to send updates or course reminders)
• These providers are required to comply with applicable privacy laws and contractual safeguards.

7. International Data Transfers

Some third-party providers (e.g., Stripe, Google) may process data outside Switzerland or the EU/EEA. In such cases, we ensure safeguards such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the EU Commission

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as requ ired by law. For example:

• Account and usage data: retained while your account is active
• Billing data: retained as required for financial and tax obligations
• Inquiries or support messages: stored until resolution

9. Your Rights

Under the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Correct inaccurate or outdated data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a data protection authority
• To exercise your rights, please contact us using the details in section 11.

10. Data Security

We use appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of online transmission or storage is 100% secure.

11. Contact

For questions or privacy requests, please contact us here

If you believe your data protection rights have been violated, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Substantial changes will be communicated via email or notices on our website. Continued use of our services after changes implies acceptance of the updated policy.